Lazurde | Area Mapping Issues with Dayer’s System

Delivery Team
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Description

  • There is a critical issue with how Dayer's system handles areas. Specifically, Dayer differentiates between "القاهرة" and "اطراف القاهرة." For example, an address in Al-Shorouk City falls under "اطراف القاهرة" in Dayer's system, but when we input this location into the OMS, it categorizes it under "القاهرة," which results in an error when generating an AWB.

  • After testing multiple orders, we found that the system fails to process orders located in regions like "اطراف القاهرة" or "اطراف الجيزة" resulting in shipment errors. This is a significant issue that is preventing us from dispatching orders correctly.

  • We need a solution that allows for proper area mapping and categorization in alignment with Dayer’s system, ensuring that orders in areas such as "اطراف القاهرة" (e.g., Al-Shorouk) or "اطراف الجيزة" are correctly recognized and processed.

  • Fix the area mapping issue to avoid errors when generating AWBs for locations categorized as "اطراف القاهرة" or "اطراف الجيزة" and similar regions.

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XStak-Bot (not a request participant)October 4, 2024 at 4:49 PM

Hi there, we haven't heard from you in a while - please update us on the status of this ticket

Regards,
Team XStak

XStak-Bot (not a request participant)September 30, 2024 at 6:14 AMInternal note

/ / / /
Kindly look into this.
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XStak-Bot (not a request participant)September 30, 2024 at 6:14 AM

Hi,

Thank you for reaching out.

This is just a quick note to inform you that we received your message and have already started looking at the reported issue. Your point of contact will be & will be commenting in the next 24-48 hours.

Product Manager -

For any escalation reach out to

Regards,
Team XStak

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Request Type

Report a bug

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Client - OE

Lazurde

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TestRail: Runs

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Created September 30, 2024 at 6:14 AM
Updated October 28, 2024 at 9:15 AM
Resolved October 7, 2024 at 10:58 AM
TestRail: Cases
TestRail: Runs