Steps to be done by Product Team:
We need to create location in OE and share its location ID (in OE) with Shopdesk team. We need to confirm from client first in what status they want their invoices to fall in Shopdesk. There are two options:
When order is in awaiting approval state on OE, it lands in SD in Awaiting_SM approval. Order will then invoiced in Shopdesk and move to courier booking tab in OE
(This is the automatic invoicing step) If auto-approval setting is ON in OE, then order will automatically land in APPROVED status in SD, and will be automatically invoiced. Simultaneously, order will land in courier booking tab in OE. We need to tell SD team in which state we want the order to land. e.g. for MLS, order lands in SD in Awaiting_SM approval while for Shopfiona order lands in APPROVED status in SD
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In case if brand has more than one location on Shopdesk. And they asked us to connect both locations in such a way that inventory change will reflect on Shopify. Then we have to create a 2nd location on OE too and request the SD team to connect the location ID (on OE) in same way as mentioned in start. There is one-to-one mapping and no two locations of SD can be mapped with One location on OE. For every SD location there should be unique OE location. |
In case of those brands which are using both OE and SD :
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