{"xsrfToken":"51995205-7d12-4a21-8854-cd4f3b065cca_d4736a6967e39c6f9eb109acc2e840554cbf2cf8_lout","branding":{"id":"15","key":"fcs","name":"Firefly","portalBaseUrl":"/servicedesk/customer/portal/15","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/15/43","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#d94f1c","headerLinkHoverBGColor":"#d94f1c","headerBadgeColor":"#d94f1c"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8244ea30-734f-4070-bdfd-8b9e104b73c0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxOWY0YTNlZi00OTlmLTRjNGYtYWE4OS02Zjg0YTY4N2I2MGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgyNDRlYTMwLTczNGYtNDA3MC1iZGZkLThiOWUxMDRiNzNjMCI6WyJyZWFkIl19LCJleHAiOjE2NzUyMzI4MDYsIm5iZiI6MTY3NTIzMjIwNn0.PeOt4h71oovLzg0kZLINR8wFYGUHsv83hrTunI4FC84&client=19f4a3ef-499f-4c4f-aa89-6f84a687b60a&mode=fit","logoId":"8244ea30-734f-4070-bdfd-8b9e104b73c0","isLogoAvailable":true,"helpCenterTitle":"How can we help you today?","sharedPortalName":"XStak","userInitialAnnouncementHeader":"XStak - Operating System for Next-Gen Retailers","userInitialAnnouncementMessageWiki":"<p><b><font color=\"#030852\"><a href=\"https://www.xstak.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">XStak</a></font> is an all-in-one, self-service Retail Operating System that enables Next-Gen Retailers to perform Omnichannel Commerce, Marketing, Payments, and Business Intelligence operations on a transaction-based pricing model.</b><font color=\"\"><br> <br> - <b><font color=\"#a897d9\"></font><a href=\"https://shopdev.atlassian.net/wiki/external/9882238982/MjJiM2IwZjAyZjVkNDAxNDk1ZjI5MzdjOWI0YmU2MjM?atlOrigin=eyJpIjoiMjJlNTU1YzM1YzhkNGUwZGIzYTVlZTAxM2VlMjk5MDgiLCJwIjoiYyJ9\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here to know How to raise a ticket and check its status</a></b></font></p>","translations":{"en-US":{"helpCenterTitle":"How can we help you today?","sharedPortalName":"XStak","announcementHeader":"XStak - Operating System for Next-Gen Retailers","announcementMessage":"*{color:#030852}[XStak|https://www.xstak.com]{color} is an all-in-one, self-service Retail Operating System that enables Next-Gen Retailers to perform Omnichannel Commerce, Marketing, Payments, and Business Intelligence operations on a transaction-based pricing model.*{color}\n\n- *{color:#a897d9}[Click here to know How to raise a ticket and check its status|https://shopdev.atlassian.net/wiki/external/9882238982/MjJiM2IwZjAyZjVkNDAxNDk1ZjI5MzdjOWI0YmU2MjM?atlOrigin=eyJpIjoiMjJlNTU1YzM1YzhkNGUwZGIzYTVlZTAxM2VlMjk5MDgiLCJwIjoiYyJ9]*{color}","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#8e8e8e","helpCenterTitleColor":"#0d0b58","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0782454f-d906-4e37-8b97-43e169979e1e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxOWY0YTNlZi00OTlmLTRjNGYtYWE4OS02Zjg0YTY4N2I2MGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA3ODI0NTRmLWQ5MDYtNGUzNy04Yjk3LTQzZTE2OTk3OWUxZSI6WyJyZWFkIl19LCJleHAiOjE2NzUyMzI4MDYsIm5iZiI6MTY3NTIzMjIwNn0.r5v-G6hnV8x-JjzhqLa5vlvTjhOg24CVzUvOd8Em5u0&client=19f4a3ef-499f-4c4f-aa89-6f84a687b60a&height=300&mode=fit","bannerMediaApiFileId":"0782454f-d906-4e37-8b97-43e169979e1e","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"15","key":"fcs","projectId":10225,"serviceDeskId":15,"name":"Firefly","description":"<p>Welcome! You can raise a request for Firefly Customer Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/15","onlyPortal":false,"reqTypes":[{"id":"196","name":"Any Questions?","descriptionHtml":"","callToAction":"Any Questions?","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10835,"iconUrl":"https://shopdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10835","groups":[43],"key":""},{"id":"139","name":"Change Request/New Feature Request","descriptionHtml":"","callToAction":"Change Request/New Feature Request","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10834,"iconUrl":"https://shopdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10834","groups":[43],"key":""},{"id":"195","name":"Product Demo","descriptionHtml":"","callToAction":"Product Demo","introHtml":"<p>Want to know more about product? Raise a ticket here and we will get back to you!</p>","icon":10814,"iconUrl":"https://shopdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10814","groups":[43],"key":""},{"id":"138","name":"Report a Bug","descriptionHtml":"","callToAction":"Report a Bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10833,"iconUrl":"https://shopdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10833","groups":[43],"key":""},{"id":"194","name":"Support Request","descriptionHtml":"","callToAction":"Support Request","introHtml":"<p>Want help with something? Don't know who to reach out? Raise a Support ticket here.</p>","icon":10812,"iconUrl":"https://shopdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10812","groups":[43],"key":""},{"id":"143","name":"Any Questions?","descriptionHtml":"","callToAction":"Any Questions?","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10734,"iconUrl":"https://shopdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10734","groups":[],"key":""}],"reqGroups":[{"id":43,"name":"Firefly"}],"orderMapping":{"43":[194,138,139,196,195]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"2dc84ad7-648a-3b6f-86e8-bbb431c3fc57","appLinkName":"System Confluence","appLinkUrl":"https://shopdev.atlassian.net/wiki","spaceKey":"FCS","spaceName":"Firefly - Customer Support","spaceUrl":"https://shopdev.atlassian.net/wiki/spaces/FCS","isServer":false},"labels":[],"projectKey":"FCS","serviceDeskId":15},"createPermission":true,"portalAnnouncement":{"portalId":15,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FCS","userLanguageHeader":"Firefly Knowledge Base","userLanguageMessageWiki":"<p>Want to learn more about Firefly? Open the links mentioned below. <br class=\"atl-forced-newline\"> - <a href=\"https://shopdev.atlassian.net/wiki/external/9563504677/OGQ5MWM5ODEwNzBkNDJhN2E1YWNiNDlmMDc5YjI2Yjk?atlOrigin=eyJpIjoiNDY3NGFiNGZiYjAyNGIyZWE5YTlmOTg5OGY2MjY5MjciLCJwIjoiYyJ9\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"><font color=\"OrangeRed\">How-to Articles </font> </a> <br class=\"atl-forced-newline\"> - <a href=\"https://shopdev.atlassian.net/wiki/external/9563308117/YTNkOTczYTM0Y2I2NDEyMmEzMDNjNjQ2YTZhZjkxNjg?atlOrigin=eyJpIjoiNzZlZDQxYzY0MTdjNDQ2MmFhZDE2ZjY1MmU5N2U0MzkiLCJwIjoiYyJ9\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"><font color=\"OrangeRed\"> What is Firefly?</font></a></p>","defaultLanguageHeader":"Firefly Knowledge Base","defaultLanguageMessage":"Want to learn more about Firefly? Open the links mentioned below. \n \\\\ - [{color:OrangeRed}How-to Articles {color} |https://shopdev.atlassian.net/wiki/external/9563504677/OGQ5MWM5ODEwNzBkNDJhN2E1YWNiNDlmMDc5YjI2Yjk?atlOrigin=eyJpIjoiNDY3NGFiNGZiYjAyNGIyZWE5YTlmOTg5OGY2MjY5MjciLCJwIjoiYyJ9] \\\\ - [{color:OrangeRed} What is Firefly?{color}|https://shopdev.atlassian.net/wiki/external/9563308117/YTNkOTczYTM0Y2I2NDEyMmEzMDNjNjQ2YTZhZjkxNjg?atlOrigin=eyJpIjoiNzZlZDQxYzY0MTdjNDQ2MmFhZDE2ZjY1MmU5N2U0MzkiLCJwIjoiYyJ9]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"XStak","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://shopdev.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=shopdev","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"51995205-7d12-4a21-8854-cd4f3b065cca_d4736a6967e39c6f9eb109acc2e840554cbf2cf8_lout","baseUrl":"https://shopdev.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"19f4a3ef-499f-4c4f-aa89-6f84a687b60a","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}