Jira Service Management

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Open the links mentioned below. - <a href=\"https://shopdev.atlassian.net/wiki/external/9563504677/OGQ5MWM5ODEwNzBkNDJhN2E1YWNiNDlmMDc5YjI2Yjk?atlOrigin=eyJpIjoiNDY3NGFiNGZiYjAyNGIyZWE5YTlmOTg5OGY2MjY5MjciLCJwIjoiYyJ9\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How-to Articles </a> - <a href=\"https://shopdev.atlassian.net/wiki/external/9563308117/YTNkOTczYTM0Y2I2NDEyMmEzMDNjNjQ2YTZhZjkxNjg?atlOrigin=eyJpIjoiNzZlZDQxYzY0MTdjNDQ2MmFhZDE2ZjY1MmU5N2U0MzkiLCJwIjoiYyJ9\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"> What is Firefly?</a>","defaultLanguageHeader":"Firefly Knowledge Base","defaultLanguageMessage":"Want to learn more about Firefly? 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